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Privacy Policy

Last Updated: January 9, 2026

1. Introduction

Welcome to Shopath. We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your data.

2. Information We Collect

To provide our quick-commerce services, we collect the following information:

  • Personal Details: Name, phone number, and email address for account creation and communication.
  • Delivery Information: Precise address and GPS location to ensure accurate and timely delivery.
  • Order History: Details of products purchased to provide recommendations and support.
  • Device Information: Device model, OS version, and network type for app optimization.
3. How We Use Your Data
  • Processing and delivering your orders.
  • Sharing delivery details with our assigned delivery partners.
  • Sending transactional updates (OTP, Order Confirmation, Delivery Status).
  • Improving our product inventory and app operational efficiency.
4. Data Sharing & Security

We do not sell your personal data. We only share necessary information (Name, Phone, Address) with our delivery partners and payment gateways to fulfill your order. We use industry-standard encryption to protect your data during transmission.

5. Your Rights

You have the right to access your order history and manage your saved addresses directly from the app. You may request account deletion by contacting our support team via the Help section.

6. Contact Us

If you have any questions regarding this privacy policy, please reach out to us via the in-app Chat Support or email us at support@shopath.in.